Abstract

Thriving on Change through Process Support:
The Evolution of the ProcessEdge™ Enterprise Suite and TeamEdge™

Azad M. Madni, Ph.D.
Intelligent Systems Technology, Inc.

Abstract

In an era of constant change paced by information technology, organizations are being forced to continually re-evaluate their competitive position and initiate timely change programs to assure their long-term viability and competitiveness. At the heart of these change initiatives are organizational processes, because ultimately the opportunities for establishing competitive discriminators invariably lie in how a product or service is created, marketed, sold, delivered, and supported. Today, all too frequently processes get redesigned without a total awareness of the impact on enterprise objectives. As a result, the redesigned processes often become disconnected from organizational objectives. This paper presents a methodology for designing, optimizing, managing, and adapting enterprise processes in change-driven dynamic business environments. This methodology is brought to life through the ProcessEdge™ Enterprise Suite and TeamEdge™. The key benefits of the proposed methodology are achieving dramatic reduction in collaborative work cycle times and project risks through reuse of component processes successfully used in the past.

From:

Madni, A.M., International Journal on Information Knowledge Systems Management, Special Issue Vol. 2, No. 1, Spring 2000.